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Author: Steve Gibson

The Relationship Between Claims and Premiums

As a young Account Executive with Universal Underwriters I got a taste of how garage premiums are truly developed.  I had worked the employee rating factors on an account and presented both the worksheet and the Loss History to my Division Underwriter for review.  “Let’s see,” he said.   Then he did something that surprised …

Developing the Dealership Culture

The first quarter of the Garage Insurance 101 series was devoted to developing an understanding of the insurance industry: how underwriters work; and, identifying the elements that influence premiums. The second section will be devoted to controlling as many of those factors as possible.   Through the analysis we performed with the Dealership Loss History …

How to Prepare for Severe Weather Events as a Dealer

When we decided to include Weather Event Preparation as a Dealership topic, we thought about the timing.  When do we talk about Weather Events?   Certainly, late spring is the best time to talk about preparing for Hurricanes.  Late winter/early spring is always a good time to prepare for Hail discussions.  And, fall is the …

How to do Finance and Insurance (F&I) Right in a Dealership

Auto Dealers are a unique breed of entrepreneur. They are successful, creative, generous, and a vital part of their communities. To the general public, Dealers sell and service vehicles.  To the Dealer community, the sale and service of vehicles is only a part of the operation.  For successful Dealers, a substantial portion of their income …

Developing Zero Tolerance Policies for Your Dealership

There are some things that we just cannot tolerate in the workplace.  They just mean trouble!   Sexual Harassment, Misuse of Computers, Visiting Inappropriate Websites, Distracted Driving, Unauthorized Weapons into the Workplace, the list goes on.   When injuries, whether physical or mental, result from these issues, we run the risk of adverse jury awards,  …