What Sets Us Apart
In the insurance world, there are many firms to choose from. So, what makes DRS different? The answer is in the basic principles that guide us:
Integrity Professionalism Dedication to Service
Expect a Risk Management Approach – Risk Transfer through the purchase of insurance is not the only way to manage risk. We can help you set policies and procedures to reduce or eliminate your exposure.
Expect us to Listen – We provide you with solutions when you tell us what you want to achieve. It sounds simple, but this is often overlooked in our industry. Many brokers assume that saving premium dollars is the only goal…often at the cost of coverage.
Expect to be Involved in the Process – We represent your business in the insurance marketplace and need your input to make the best presentation to the industry. We will get to know your business.
Expect Market Expertise – With over 30 years experience in working with Automobile Dealers and 50 years combined insurance experience, the principals of DRS have a level of industry knowledge unique to the insurance world.
Expect Impeccable Service – Our staff is committed to handling your service requests in a prompt and professional manner. Our turnaround time on Certificates is 24 hours or less. We have personnel dedicated to ensuring that your requests are handled in a timely fashion and that we can accommodate those “rush” situations.
Expect us to Handle your Claims – Insurance is a Promise to Pay…a contract of indemnity between the Insured and the Insurer. We handle each claim personally…tracking the progress with the Insurer and intervening on your behalf as needed. At DRS, we feel claims handling is an integral part of our commitment to you…our service is not complete until your claim is properly handled and closed.